All maintenance activities are now complete. Power distribution has been transferred back to primary sources with no impact.
Posted 4 months ago. Aug 08, 2018 - 18:00 CDT
Transfers of power distribution infrastructure to an alternate source have been completed with no impact. Maintenance is still in progress and we will continue to provide updates as they become available.
Posted 4 months ago. Aug 08, 2018 - 09:44 CDT
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 4 months ago. Aug 08, 2018 - 07:00 CDT
It has come to our attention that communication regarding the maintenance listed herein was not distributed to our Chicago customer base per INAP policy. We sincerely apologize for this critical oversight. However, be assured that INAP engineers have performed a thorough review of the MOP, as well as the INAP infrastructure, to ensure full redundancy.
During the window listed above, INAP’s vendor, DRT, will be performing planned electrical system maintenance. The maintenance will include transfers of power distribution infrastructure to an alternate source for the duration of this work. The transfers are designed to be transparent to the environment and no impact is expected; however, as with all critical infrastructure maintenance, there is inherent risk while performing this work. Every effort has been made to ensure there will be no impact during this maintenance.
Posted 4 months ago. Aug 07, 2018 - 19:08 CDT
This scheduled maintenance affected: Public Cloud Infrastructure (CHI-3 Public Cloud), Cloud Services (LEAP3, SingleHop API, AI Infrastructure, CHI-3 Veeam Cloud Connect, CHI-3 Zerto DRaaS), Data Centers - Network and Power Uptime (CHI-3), and Virtual Private Cloud Infrastructure (CHI-3 Virtual Private Cloud).