SingleHop Operational Transparency
All Systems Operational

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Cloud Services Operational
LEAP3 ? Operational
SingleHop API ? Operational
AI Infrastructure ? Operational
CHI-3 Veeam Cloud Connect ? Operational
PHX-1 Veeam Cloud Connect ? Operational
Data Centers - Network and Power Uptime Operational
CHI-3 ? Operational
PHX-1 ? Operational
NYC-1 ? Operational
AMS-1 ? Operational
CT-1 ? Operational
Virtual Private Cloud Infrastructure Operational
CHI-3 Virtual Private Cloud Operational
PHX-1 Virtual Private Cloud Operational
NYC-1 Virtual Private Cloud Operational
Public Cloud Infrastructure Operational
CHI-3 Public Cloud Operational
AMS-1 Public Cloud Operational
Miscellaneous Systems Operational
Phone System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CHI-3 Private Network Maintenance Apr 29, 00:00-01:00 CDT
Staff will be conducting work on the private network in the following cabinets to resolve an issue with the quality of certain network interconnects. Client servers will experience intermittent loss of connectivity on the private network during this maintenance. Cabinets affected are cr130.101.9.5, cr130.101.9.10, and cr130.101.14.6.
Posted on Apr 21, 17:03 CDT
Past Incidents
Apr 23, 2017

No incidents reported today.

Apr 22, 2017

No incidents reported.

Apr 21, 2017
Completed - The scheduled maintenance has been completed.
Apr 21, 01:11 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 23:00 CDT
Scheduled - Engineers will be conducting regular maintenance tasks and installing new hardware modules to increase network capacity. No service impact is expected during this window.
Apr 18, 18:11 CDT
Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017
Completed - The maintenance has been completed. There should be no further impact to servers in this cabinet.
Apr 15, 00:46 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 00:00 CDT
Scheduled - Staff will be conducting work on the private network in cabinet cr130.101.9.26 to resolve an issue with the quality of certain network interconnects. Client servers will experience intermittent loss of connectivity on the private network during this maintenance.
Apr 6, 14:43 CDT
Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.

Apr 12, 2017
Resolved - We identified a power problem to this switch, and has been corrected
Apr 12, 13:24 CDT
Monitoring - Private Network connectivity has been restored.
We are monitoring the situation at this time.
Apr 12, 13:17 CDT
Investigating - We are investigating an outage impacting Private Network in cabinet CR130.101.12.18
Apr 12, 13:12 CDT
Apr 11, 2017

No incidents reported.

Apr 10, 2017

No incidents reported.

Apr 9, 2017

No incidents reported.