Cabinet Outage in Chi-3 CR130.101.14.20

Incident Report for HorizonIQ

Resolved

This incident has been resolved.

Posted Apr 17, 2018 - 11:48 CDT

Monitoring

Connectivity has been restored to the impacted servers in this cabinet.
We are in the process of inspecting individual systems and servers to verify functionality.

Posted Apr 17, 2018 - 11:35 CDT

Identified

We are investigating a power feed event, please standby for further updates.

Posted Apr 17, 2018 - 10:58 CDT

Investigating

We're currently analyzing a possible outage with some servers located in this cabinet. We will post more information regarding specifics and an Estimated Time to Repair (ETR) shortly.

Thank you for your patience in this matter.

Posted Apr 17, 2018 - 10:51 CDT

This incident affected: Bare Metal and Dedicated Cloud Services (Chicago).