Public DNS Resolver Outage

Incident Report for HorizonIQ

Resolved

Cause identified as a software bug, which has been corrected.

Posted Aug 23, 2017 - 14:51 CDT

Monitoring

There was a short DNS resolver outage a few moments ago, which has been recovered as of this writing. Root cause not yet determined, this is being investigated as we monitor the pool's health. We will update this incident as more is known.

Posted Aug 23, 2017 - 11:27 CDT

This incident affected: Bare Metal and Dedicated Cloud Services (Chicago, Phoenix).