Full functionality has been restored. Thank you for your patience.
Posted Jul 18, 2017 - 17:45 CDT
Monitoring
We have replaced the failed switch and are now seeing services restored. We are still working to fully verify functionality and will continue to monitor the device for any further issues.
Posted Jul 18, 2017 - 17:29 CDT
Identified
We're currently experiencing a public cabinet switch failure in 101.12.22.0 and are working on a replacement of this device. Currently we have an ETR of 30 minutes. We'll update this post with any information as it becomes available.
Posted Jul 18, 2017 - 17:01 CDT
Investigating
We're currently analyzing a possible outage with servers located in Cabinet r12.c22. We will post more information regarding specifics and an Estimated Time to Repair (ETR) shortly.
Thank you for your patience in this matter.
Posted Jul 18, 2017 - 16:51 CDT
This incident affected: Bare Metal and Dedicated Cloud Services (Chicago).