CHI-3 Impacting Private Network Maintenance
Scheduled Maintenance Report for HorizonIQ
Completed
This maintenance has been postponed and will be rescheduled at a later date and time.
Posted Sep 06, 2018 - 21:57 CDT
Scheduled
Engineers will be replacing private network top of rack switching in cabinets cr130.101.14.09 and cr130.101.09.26. This hardware has been identified as running in a degraded state and is proactively being replaced to avoid any unexpected downtime. Client servers in these cabinets will experience up to 45 minutes of connectivity loss on the private network. Public connectivity will not be affected.
Posted Aug 23, 2018 - 15:19 CDT
This scheduled maintenance affected: Virtual Cloud Platforms (Chicago - Virtual Private Cloud, Chicago - Disaster Recovery Service, Chicago - Cloud Connect Backup Service, Chicago - Public Cloud, Phoenix - Virtual Private Cloud, Phoenix - Disaster Recovery Service, Phoenix - Cloud Connect Backup Service, Phoenix - Public Cloud, New Jersey - Virtual Private Cloud, New Jersey - Disaster Recovery Service), Bare Metal and Dedicated Cloud Services (Chicago, Phoenix), and Customer Tools (Compass API, Intelligent Monitoring).