Chicago Data Center - Storage Switch Problem
Incident Report for SingleHop
Resolved
This incident has been resolved.
Posted 25 days ago. Sep 27, 2018 - 23:00 CDT
Monitoring
Connections to the storage network have stabilized and hosts are showing full connectivity. We will continue to monitor the situation to ensure stability remains.
Posted 26 days ago. Sep 27, 2018 - 18:42 CDT
Identified
Technicians identified an issue with regards to the controller on the storage array and are initating a fail over to the standby controller which will bring connectivity back.
Posted 26 days ago. Sep 27, 2018 - 18:18 CDT
Investigating
Our network operations folks have detected a communication problem with our storage network, affecting some Dedicated Private Cloud and Virtual Private Cloud environments located in Chicago. We are currently investigating the issue and working on a resolution.
Posted 26 days ago. Sep 27, 2018 - 16:02 CDT
This incident affected: Virtual Private Cloud Infrastructure (CHI-3 Virtual Private Cloud) and Cloud Services (CHI-3 Zerto DRaaS).