CHI3 Cabinet 130.101.11.4 Outage
Incident Report for HorizonIQ
Resolved
The faulty device has been replaced, all servers in this cabinet now have power. This issue is now resolved.
Posted Dec 02, 2017 - 06:40 CST
Update
We're currently working to replace a faulty power supply in this cabinet. Network connectivity for this cabinet is active and functional at this time, however a number of servers remain offline due to the power loss.
Posted Dec 02, 2017 - 05:59 CST
Identified
We've identified an issue with one of the two power feeds into this cabinet. At this time all services are online but we are continuing our investigation.
Posted Dec 02, 2017 - 05:17 CST
Investigating
We're currently investigating an outage in cabinet 130.101.11.4 in the CHI3 data center. Further updates will be provided as we have more information.
Posted Dec 02, 2017 - 05:06 CST
This incident affected: Bare Metal and Dedicated Cloud Services (Chicago).