CHI-3 Data Center - Connectivity
Incident Report for SingleHop
Resolved
This incident has been resolved.
Posted 18 days ago. Oct 04, 2017 - 16:30 CDT
Identified
We've detected a significant latency spike on the Zayo transit network within the Chicago area. As a result, we've dropped our prefix advertisements to Zayo in order to route data center traffic around the problem. We currently have a ticket open with Zayo on the matter and will work to ensure resolution before reinstating traffic flow through their network. At the present time, customers should no longer be experiencing any problems that may have been seen earlier.
Posted 18 days ago. Oct 04, 2017 - 13:00 CDT
Investigating
We're receiving a few complaints of heavy packet loss originating from US regions within a specific Transit network. We're investigating these reports and will adjust our routing policies to steer away any detected external event. Please stand by for further updates.
Posted 18 days ago. Oct 04, 2017 - 12:42 CDT
This incident affected: Data Centers - Network and Power Uptime (CHI-3).