Cabinet Outage in [CHI-3] [cr130.101.8.17]

Incident Report for HorizonIQ

Resolved

An erroneous software process state was discovered and cleared in an aggregation switch servicing this cabinet. This problem has been resolved.

Posted Aug 26, 2018 - 18:25 CDT

Investigating

We're currently analyzing a possible outage with servers located in this cabinet. We will post more information regarding specifics and an Estimated Time to Repair (ETR) shortly.

Thank you for your patience in this matter.

Posted Aug 26, 2018 - 17:51 CDT

This incident affected: Bare Metal and Dedicated Cloud Services (Chicago).