Cabinet Outage in [CHI-3] [cr130.101.13.4]
Incident Report for SingleHop
Resolved
The faulty unit has been replaced and power has been restored. If you are still experiencing any issues, please contact our support team right away. Thank you!
Posted 3 months ago. Jul 23, 2018 - 11:31 CDT
Identified
Our technicians have identified a faulty power distribution unit within this cabinet, and are starting efforts to replace the unit immediately. We expect to have power restored within 15-20 minutes. Thanks for your continued patience.
Posted 3 months ago. Jul 23, 2018 - 11:07 CDT
Investigating
We're currently analyzing a possible outage with servers located in this cabinet. We will post more information regarding specifics and an Estimated Time to Repair (ETR) shortly.

Thank you for your patience in this matter.
Posted 3 months ago. Jul 23, 2018 - 11:03 CDT
This incident affected: Data Centers - Network and Power Uptime (CHI-3).