Planned Hardware Maintenance : APC Replacement

Incident Report for HorizonIQ

Resolved

This emergency maintenance is now complete. Service is 100% restored.

Posted Jul 12, 2018 - 00:11 CDT

Investigating

During this maintenance, we will bring each affected server offline in cab 14.22 on PDU B, remove power, and replace the PDU. Expected downtime is 30-60 minutes, though the window is 2 hours to accommodate for any unforeseen circumstances. We will then ensure each server comes back online properly after the move.

Posted Jul 11, 2018 - 21:58 CDT

This incident affected: Bare Metal and Dedicated Cloud Services (Chicago).