Cabinet Outage in CHI-3 cr130.101.7.1
Incident Report for HorizonIQ
Resolved
We've verified that all client devices in this cabinet are powered on and that the cabinet is now in a healthy state.
Posted Nov 01, 2018 - 16:37 CDT
Monitoring
The new PDU has been installed and power is restored. We're now in the process of verifying all affected client devices have successfully recovered.
Posted Nov 01, 2018 - 16:13 CDT
Identified
We've identified a failed power distribution device in this cabinet. Technicians are working to replace the failed device.
Posted Nov 01, 2018 - 15:56 CDT
Investigating
We're currently analyzing a possible outage with servers located in this cabinet. We will post more information regarding specifics and an Estimated Time to Repair (ETR) shortly.

Thank you for your patience in this matter.
Posted Nov 01, 2018 - 15:48 CDT
This incident affected: Bare Metal and Dedicated Cloud Services (Chicago).
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